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International Numbering Comes of Age with Welcome Telecom’s 21st Birthday

You may already know that with IP telephony (aka VoIP), you can have a virtual presence in one location whilst being physically located somewhere else entirely.  Based in Cornwall but want to maintain links in …

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How to protect the future of your telecoms

Have you made the switch to IP telephony yet?

If not, we’d like to explain to you why now is the right time to make the change – and we can be with you every step …

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How to weather-proof your business

No doubt you’ve heard the latest scary headlines about how this winter is going to be the coldest in years!  Well there is no smoke without fire – or indeed, snow without freezing weather.  Adverse …

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Latest Horizon Features

As many of our customers already know, our industry-leading hosted VoIP system, Horizon, has a plethora of great features.  It is also subject to continuous development, with regular releases to enable upgrades of existing features as well …

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ISO 9001: Welcome Telecom successfully retains accreditation!

We are delighted to advise that we have successfully retained our ISO 9001 once again!

We first decided to work towards achieving ISO 9001 certification back in 2011, and have successfully retained it ever since.  A …

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Farewell to ISDN

There’s no getting away from it: ISDN services are due to be switched off in 2025.  Although this may still seem like some way off, BT have advised that they will be reducing their investment …

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Moving office? How we can help

Are you moving office?  Do you want to keep your existing telephone number?  Are you worried that you won’t be able to take your number with you?

Don’t panic!  With IP telephony (also known as VoIP), …

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WebPro: Did you know?

We hope you are finding WebPro a useful tool to help you view your invoices and analyse your company’s phone usage.


Are you missing the reports that you used to get alongside your invoice?  They’re still available …

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Say no to 118 calls!

Do you know the real cost of dialling a 118 number?

Call costs to such numbers have in many cases increased dramatically in the past few years.  As an example, the well-known 118 118 service has …

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Webabillity Pro!

We are delighted to announce that our customers can now benefit from a new improved version of our online billing management platform, Webabillity Pro (also known as WebPro).  This powerful tool gives customers access to view …

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